Cancellation & Refund Policy
Digital service
Court Case Status provides digital case-information and tracking services. No physical product is supplied.
Cancellation
A one-year plan may be cancelled for future use/renewal by contacting us. Unless a recurring-payment mandate is separately authorised, the annual plan is not automatically renewed.
Refund eligibility
A refund request may be considered for duplicate payment, incorrect duplicate charge, a verified payment where paid access was not activated because of a technical failure, or another verified billing error attributable to us.
Non-refundable situations
Once the paid digital tracking service has been successfully activated and materially used, the subscription fee is generally non-refundable except where required by applicable law or where a verified service failure justifies a refund.
Request window
Refund requests should be submitted within 7 calendar days of the relevant payment or billing issue.
How to request
Email support@courtcasestatus.org with the registered name, email/mobile number, payment/order reference, payment date and reason.
Processing timeline
Approved refunds will normally be initiated within 5–7 working days. Bank/card/UPI settlement time may take longer depending on the payment method and gateway.