Privacy Policy
Information we may collect
Name, email address, mobile number, account details, case identifiers, saved-case preferences, payment references, device/security logs, IP address and service-usage information may be processed depending on the feature used.
Why we use information
- To provide case search, saved cases, tracking and notifications.
- To process and reconcile payments and refunds.
- To provide customer support.
- To prevent fraud, abuse and security threats.
- To maintain and improve the service.
Payments
Payments may be processed by Razorpay or another authorised gateway. We may receive payment status, order/payment identifiers and limited transaction metadata. We do not intentionally store full card details, CVV, UPI PINs or banking passwords.
Cookies and analytics
The website may use essential cookies and, when enabled, analytics, tag-management or advertising services such as Google Analytics, Google Tag Manager and Google AdSense.
Sharing and retention
Limited information may be shared with service providers for payments, hosting, notifications, analytics, security and support. We do not sell personal information. Records are retained only as reasonably necessary for service, legal, accounting, security and dispute-resolution purposes.
Your requests
Users may contact us to request access, correction or deletion of account-related personal information, subject to legal and operational retention requirements.
Grievances
Contact support@courtcasestatus.org or see Grievance Redressal.